Privacy Policy

TWINSU Tech. (hereinafter referred to as the "Company") protects the personal information of data subjects in accordance with Article 30 of the 「Personal Information Protection Act」 and establishes and discloses the following privacy policy to promptly and smoothly handle related grievances regarding the all applications and services provided by TWINSU Tech. (hereinafter referred to as the "Service").

○ This Privacy Policy is effective as of January 28, 2026.

Article 1 (Purpose of Processing Personal Information)

The Company processes a minimum amount of personal information for the following purposes. The personal information being processed will not be used for purposes other than the following, and if the purpose of use is changed, necessary measures such as obtaining separate consent will be implemented in accordance with Article 18 of the 「Personal Information Protection Act」.

• 1. Customer Inquiry Response and Refund Processing
• - We process personal information for the purpose of responding to user email inquiries, identity verification, and confirming/processing refund requests for Google Play Store payments.
• 2. Service Quality Improvement and Error Analysis
• - We process personal information for the purpose of checking device information to analyze app errors and improve services.

Article 2 (Processing and Retention Period of Personal Information)

① The Company processes and retains personal information within the personal information retention/use period in accordance with laws or the period agreed upon when collecting personal information from the data subject.

• 1. Records of Customer Inquiries and Refund Processing
• - Retention Period: 5 years (in accordance with the Act on the Consumer Protection in Electronic Commerce, etc.)
• - Basis of Retention: Records on consumer complaints or dispute resolution.

Article 3 (Items of Personal Information to be Processed)

① The Company's applications do not have a separate membership registration process, and data entered by users is stored only in the local database within the user's device. However, the following items may be collected only if the user directly makes an email inquiry.

• 1. Items Collected During Email Inquiries (Required)
• - Email address, App version, OS version, Device model name.
• 2. Additional Items Collected During Refund Requests
• - Google Play Order ID (GPA Number), Payment receipt information.

Article 4 (Destruction Procedure and Method of Personal Information)

① The Company destroys personal information without delay when the personal information becomes unnecessary, such as the expiration of the retention period or achievement of the processing purpose.
② Destruction Method: Information in the form of electronic files is deleted using technical methods that cannot reproduce the records.

Article 5 (Rights of Data Subjects and Legal Representatives and Method of Exercise)

Data subjects may exercise their rights to access, correct, delete, or suspend the processing of personal information at any time against the Company. Rights can be exercised through written documents or email, and the Company will take action without delay.

Article 6 (Measures to Ensure the Safety of Personal Information)

The Company takes administrative measures such as conducting regular self-audits and minimizing the number of employees handling personal information to ensure the safety of personal information.

Article 7 (Installation, Operation, and Refusal of Automatic Personal Information Collection Devices)

The Company does not use 'cookies' that store and frequently retrieve data subject's usage information.

Article 8 (Data Protection Officer)

• Name : Young-su Kim
• Position : Developer (CEO)
• Contact : +82 10-6398-7471, yskim10007@gmail.com

Article 9 (Department for Receiving and Processing Requests for Access to Personal Information)

• Department : Development Team
• Contact Person : Young-su Kim
• Email : yskim10007@gmail.com

Article 10 (Remedies for Infringement of Rights)

Data subjects may contact the following organizations for damage relief and consultation regarding personal information infringement.
1. Personal Information Dispute Mediation Committee : 1833-6972 (www.kopico.go.kr)
2. Personal Information Infringement Report Center : 118 (privacy.kisa.or.kr)

Article 11 (Refund Policy)

① In accordance with the Company's internal regulations, refund requests for paid applications can be processed within 7 days of the purchase date.
② Users must provide a valid Google Play Order ID (GPA Number) via email (yskim10007@gmail.com) to verify the transaction and process the refund.

Article 12 (Change of Privacy Policy)

① This Privacy Policy is effective as of January 28, 2026.